Privacy Policy

Last updated: 3 November 2026

Identity and role of the data controller

reportaix operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site and any associated services related to audiovisual production resources.

Scope of the notice and the people it covers

This notice applies to all visitors to the website, including individuals in the United Kingdom who access our informative resources on broadcast studio design, camera control systems, professional lighting arrangements, sound engineering, and workflows for television networks and live events. It covers data collected via contact forms, cookie banners, and any voluntary submissions.

Categories of personal data and the sources from which they are obtained

We collect contact details such as names, email addresses, and any messages submitted through forms. Technical data including IP addresses, browser types, and device information is gathered automatically. All data originates directly from users or their devices; no third-party sources are used for initial collection.

Purpose-by-purpose explanation of processing and the legal basis for each purpose

Personal data is processed to respond to enquiries about our audiovisual courses and resources under the legal basis of legitimate interests. Usage data supports site functionality and analytics under consent where required by PECR. Marketing communications occur only with explicit consent. Legal obligations may require processing for compliance with tax or regulatory rules.

Whether providing data is required and the consequences of not providing it

Providing contact information via forms is voluntary. Failure to supply details may prevent us from responding to specific requests about studio design or sound engineering topics. Technical data collection cannot be fully disabled without affecting site access.

Cookies and similar technologies

We use cookies and similar technologies for essential site operation, performance measurement, and preference storage. Details are set out in our separate Cookie Policy, which users can access via the site-wide cookie banner controls.

Processors, service-provider categories, recipients, and disclosures required by law

Service providers such as hosting platforms, email delivery systems, and analytics tools act as processors under contract. Data may be disclosed to law enforcement or regulators where legally required, or to protect our rights in disputes.

International transfers and the safeguards used when they apply

Some processors may be located outside the UK. Transfers rely on adequacy regulations where available, or on standard contractual clauses supplemented by additional measures to ensure equivalent protection.

Specific retention periods or defensible criteria for deciding them

Enquiry data is retained for up to two years after the last interaction to handle follow-ups. Technical logs are kept for twelve months for security analysis. Longer retention applies only where legal obligations demand it, such as financial records for six years.

Security and data-minimisation practices

Appropriate technical and organisational measures protect data against unauthorised access, including encryption in transit and access controls. We collect only the minimum data necessary for each purpose and regularly review processing activities.

All applicable data-subject rights and a practical method for exercising them

Individuals may request access, rectification, erasure, restriction, portability, or objection by contacting us via the details on our Contacts page. Requests are handled within one month, subject to verification of identity.

The right to withdraw consent and object to direct marketing or profiling

Consent for marketing or non-essential cookies can be withdrawn at any time through the cookie banner or by emailing [email protected]. Objections to direct marketing are respected immediately and result in removal from lists.

The right to complain to the competent supervisory authority

Complaints may be lodged with the Information Commissioner's Office at ico.org.uk. We encourage contacting us first at [email protected] to resolve issues promptly.

Children or age restrictions

The site is intended for adults engaged in professional audiovisual production. We do not knowingly collect data from individuals under 18 years of age.

Automated decision-making and profiling

No automated decision-making or profiling that produces legal or significant effects occurs on this site.

Policy changes and the effective or last-updated date

We may update this policy to reflect legal or operational changes. The last-updated date appears at the top of the page. Continued use of the site after updates constitutes acceptance of the revised terms.